Terms & Conditions
By booking with Aztec Valeting & Detailing Ltd, you agree to the following:
1. Vehicle Condition & Liability
Pre-existing Damage: We are not liable for any damage present before our service (scuffs, dents, scratches, etc.). You must disclose any known faults or poor-quality repairs.
Delicate Finishes: Satin, matte, or wrapped finishes are cleaned at the owner’s risk.
Aged Vehicles: We accept no liability for the degradation of materials on vehicles over 3 years old.
Paintwork: We are not responsible for flaking paint caused by pre-existing stone chips or sub-standard resprays.
2. Bookings & Cancellations
Notice: A minimum of 48 hours’ notice is required to cancel or reschedule.
Weather: We reserve the right to reschedule in poor weather to ensure a professional finish.
Safety: We may refuse work if the location is deemed hazardous.
3. Operational Safety
Engine Cleaning: Cleaning engine bays is at the owner's risk; we are not liable for electrical or sensor failure.
Child Seats: For safety, we will not re-fit child seats. These must be secured by the owner.
Ground Staining: We are not responsible for temporary ground staining caused by cleaning oil leaks or heavy grime.
Movement: We will only move your vehicle with your express permission.
4. Keys & Insurance
Spare Keys: You must have a spare set. We are not liable for keys locked inside the vehicle.
Insurance: Your vehicle must be insured by you at all times. Our insurance does not cover total loss.
5. Payment Terms
Pricing: Quoted prices are subject to change based on the vehicle’s actual condition.
Payment: Full payment is due immediately upon completion via Cash or Card.
Key Release: Keys will be returned only once payment is cleared.
6. General Liability
Proven Fault: If damage is proven to be our fault, we will repair it or provide compensation at our discretion.
Third Parties: We are not liable for losses caused by third parties, weather events, or consequential loss.
Warning: Be aware that detailing products can cause temporary slippery surfaces around the vehicle.
Have a look through our website and if you need any extra help chat with us direct on WhatsApp.